FAQs
How will I get to you from the hospital?
No need to worry. Just let us know if you need some assistance and we can arrange transport from the hospital in one of our personal vehicles.
What can I expect from my stay?
Our well-appointed rooms feature en suite facilities with a walk-in shower, and enjoy access to a comprehensive Sky TV package. Breakfast will be served in your room, after which you may relax in the conservatory, drawing room or peaceful rooftop garden ─ or perhaps take advantage of the inclusive on-site hairdressing and manicure services ─ whilst we attend to all your cleaning, laundry and ironing needs.
Will help be on hand when I need it?
Absolutely; our 90-strong team will be working 24 hours a day to ensure your safety, comfort and well-being at all times.
Do you have qualified nursing staff?
Your well-being is of paramount importance to us. We employ a dedicated team of skilled nurses and care assistants under the close supervision of our Matron. In addition there are visits by a local GP, who is also on out-of-hours call.
Will my physiotherapy take place on the premises?
Yes; we have a dedicated physiotherapy suite, employing cutting-edge technology, in our purpose-built treatment centre. Your treatments will be available 7 days a week during your stay with us, and follow-up sessions may be booked on check-out.
Can I return for outpatient physiotherapy treatments after my stay?
Yes, we are able to offer outpatient physiotherapy and hydrotherapy treatments. Please contact us for more information.
Can you help me with my dressings?
Yes; our nursing staff will be on hand to remove stitches and staples or change dressings to wounds as often as necessary, under the guidance of your hospital discharge information.
Are meals an additional cost?
No; our inclusive accommodation charge covers all meals. This includes breakfast, lunch, supper and all drinks and refreshments throughout the day, whilst addressing all dietary requirements and allergy concerns.
How long can I stay for?
Following your initial minimum recovery period of five days/four nights, you are welcome to extend your stay, where possible, for as long as you choose and take advantage of the unique environment at The Clavadel until you feel ready to return home.
What happens if my operation is cancelled?
Your deposit is refundable if your operation is cancelled, or can be reassigned if your arrival date changes.